The Village Pharmacy respects the privacy of each individual and recognises that you as an individual have the right to control your personal information. We understand providing personal information is an act of trust that we take seriously. Tbe below information explains some of the principles in collecting and using an individual’s personal information.
1. Collecting Personal Information
1.1 We only collect necessary personal information to deliver promotional offers, products, and services information that The Village Pharmacy offers. products, This includes professional and beauty services).
1.3 You are under no obligation to provide personal information to The Village Pharmacy. However, without accurate or relevant details, we may not be able to provide specific information to your interests or needs.
1.4 Information is collected through WordPress, Pharmacy Rewards program, Vision6 MedAdvisor online booking app, and Fresha online booking app. and in-store entry forms from competitions.
1.5 Information collected varies according to what each platform requests on either subscribing or booking an appointment.
2. For what purpose do we collect, use and disclose your information
2.1 The Village Pharmacy collects personal information to inform and update individuals on products, promotional offers, and services through our online online platforms; WordPress, Vision6, Pharmacy Rewards, MedAdvisor, and Fresha.
2.2 Individuals can receive the above information as outlined in 2.1 through Vision6 EDM, Pharmacy Rewards eDM, SMS push notifications, email blasts, online confirmation emails, and direct mailouts.
2.3 Analysing insights from Vison6, Pharmacy Rewards, and Fresha allow us to improve the quality of information sent out to the individual.
2.4 To respond to individuals you have requested information via email or our online services, or other correspondences receive and to address any issues or complaints.
2.5 To obtain feedback so we can find out your level of satisfaction with our products and services.
2.6 To contact the individual by SMS, email, phone or email, or in any other lawful manner.
2.7 We may disclose your personal information to third parties in connection with the purposes described above. This may include sharing information with third parties.
2.8 we may collect from, disclose to, and utilise the services of Intellipharm, Vision6, MedAdvisor, Fresha, TP Solutions, and WordPress.
2.9 The information collected and stored by our Rewards Pharmacy program may be disclosed back to use and exported to Vision6 to provide individuals with eDMs from the Vision 6 platform.
2.10 We will not otherwise disclose your personal information to other companies without your consent.
3. Disclosure of information outside the State/Territory of collection
2.1 Some of the third parties to collect personal information may be located outside of the state and territory in which the information was collected or outside Australia.
4. How do we protect your information?
4.1 The Village Pharmacy takes reasonable steps to keep any personal information we hold secure. Please notify us immediately if you become aware of any breach of security.
4.2 The above websites and links to websites that are owned or operated by third parties independent of The Village Pharmacy contain their own privacy statements, and their owners or operators are responsible for informing you about their security and privacy practices
5. Queries, Comments, and Complaints
5.1 You can amend the personal information you have provided or direct comments and complaints to The Village Pharmacy via: